Practice Plan

Practice Plan have been administering dental plans since 1995. They are a company based in Oswestry, Shropshire and part of the Wesleyan group of companies – a mutual organisation founded in 1841. Practice Plan have over 1.5 million members on plan.

We want to provide you with the best possible care and service. Patients’ interests are at the heart of what we do and following extensive review, we feel we will be able to offer more under our own scheme, adding further value for patients with more flexibility. Practice Plan allow us to design our own membership packages based on our patients’ needs.

No, you do not need to contact them. We will Cancel your current membership on your behalf.

No, you do not need to cancel your Direct Debit. We will Cancel your current membership on your behalf.

We are so confident with the value of our practice membership that there is no period that you are held to. If you want to cancel your membership, you can do so by informing us at the practice by giving us one month’s notice.

• ALL patient memberships will include the assistance scheme: https://scheme.wdeas.co.uk/patients -
• Eligibility to request assistance for external dental trauma including implants, where deemed clinically necessary –
• Upon diagnosis of oral cancer, the Scheme may pay a fixed benefit of £2500 –
• Eligibility to request assistance if you are more than 15 miles from your practice and you suffer a dental emergency –
• Eligibility to request assistance in the event of redundancy, paying your monthly dental plan fees for up to 12 months and ensuring that you keep your registration with us despite your circumstances (compulsory redundancy to employed plan holders only).
• No excess to pay upon requesting from the scheme.

Within the membership you have access to the Worldwide Assistance Scheme, pain is defined as emergency treatment necessary to relieve immediate dental pain. Out of hours you can see any dentist at any facility. This means you are not restricted to a select group of practices; you can find a dentist that suits you at a time of discomfort. Out of hours is defined as 6.00 pm–8.00 am, Monday to Friday, and all day during the weekend and public holidays. If you attend a practice other than our practice, you will have to pay upfront and then, following request approval, you will receive your money back, subject to scheme limits. There is an emergency helpline you can call if you need support in finding a dentist: 0808 1698117. As a team, we are dedicated to supporting you through such an event.

If you are away from the practice over a 15-mile radius, you can see the dentist of your choice; you are not restricted to a select group of practices.

If you are abroad and in pain, you can see any dentist at any facility to resolve immediate pain. You would pay for your appointment and request an invoice and receipt and then, when back home, come into the practice and we will support you with requesting your money back. We are here to help you when you need, and Practice Plan will ensure a smooth and speedy process. Patients outside the UK are only covered for the first 180 days.

Please refer to the Worldwide assistance scheme brochure for more information and limits you can request back.

Yes, all membership packages moving forward include this great additional product.

This gives us and our patients piece of mind.

We feel this additional cover is invaluable.

We have made this change as a thank you to our loyal patients and by introducing our own memberships we have been able to ensure patients receive the best value, pricing and benefits.

We feel Practice Plan understand our and our patients needs and are a better fit for our business moving forward.

The last past few years have been challenging, we are proud of our team and our local community and are always looking for ways to improve and offer back more.

GDPR: It does state in our practice privacy policy that we can share patient information with our plan provider.

We are sorry but we will no longer be offering Denplan as an option in the practice.

Should you not wish to join the new membership option, you have the choice to stay with the practice on a pay as you go basis OR seek a Denplan practice elsewhere.

No, your care will still be provided by the same clinician you currently see.

Denplan simply act as an administrator for our membership. All clinical care is provided by us as a practice.

No, this has been waived by Practice Plan as a Thank you for moving across.

Yes, Practice Plan collect on the 8th of the month.

Yes, this will continue to be honoured.

Not right now. Your plan will transfer from Denplan to Practice Plan on a like-for-like basis, and it will carry on exactly as it does now. You don’t need to do anything.

After careful consideration, we’ve made the difficult decision to gently move away from FullCare in its current form over time, as we review how we can best continue to care for our patients. Please be reassured that there’s nothing you need to decide right now. At your next examination, your dentist will take the time to talk you through what this means for you and the options available. We’ll manage this change with care, keeping your individual needs and dental health at the heart of every decision. As always, our team is happy to help with any questions.