- BTEC Advanced Qualification in Dental Reception
- Reception/Customer service master class
- Computer and excel studies
Joined the team: November 2004
Shelly handles admin at the front of the practice, keeping it compliant and organised. She manages courses on health and safety, managing medical emergencies, safeguarding, and is also the first aider.
She really enjoys speaking to patients and having conversations with new and existing patients. She loves bringing joy to people’s lives each day when reminding them of their appointments. She makes sure the patient journey is a friendly, happy and comfortable one from start to finish.
In her spare time, Shelly loves visiting historical places, especially houses and places of interest. She loves history, going to vintage fares when she can.